Skills Transfer Methodology

Nkhophele Holdings is made up of a team of highly qualified and competent professionals in the Geo-environmental, geotechnical, civil engineering and Land survey field.

The combined experience of the companies’ team makes it highly efficient in transferring skills to new employees, clients and students. Over the years it has adapted and refined its skills transfer methodology which has been a success.

The Skills transfer methodology adapted by Nkhophele is thus as follows:

Understanding the Skill:

A skills gap analysis is conducted to determine the nature and level of skills that need to be transferred to the representative. Then a relevant professional who fully understands the skills required will then be assigned for the skills transfer.

Explain:

The assigned professional will then prepare various handouts materials and conduct briefing sessions for the skills transfer. This gives the representative a comfortable learning environment where he/she can practice and improve without being inhibited by fear of making mistakes. The briefing sessions explains what is being trained, why it is important, and how it will be trained.

Demonstration:

For the purpose of the representative to get a visual perspective of the skills, the professional will demonstrate the skills at the level the representative will be able to apply it correctly.

Practice with Coaching:

The representative will be granted the opportunity to practice the skills until they are successful in applying them. This will be achieved by allowing the representative work to alongside the professional on active projects. Positive and constructive feedback will be provided each time the representative practices.

Observe:

The representatives will be given an opportunity to work on their own as a test to demonstrate the skills. They will then be applauded were they have done well and be corrected were they have made mistakes. This will ensure that they gain confidence to perform the skills on their own.

Feedback/Accountability:

Continues monitoring and encouragement will be provided to the representative with feedback to enable them to become exceptional on the skills transferred.

Quality Statement

We strive to always provide the BEST quality service required by our customers. We are driven by a quest to meet our customer quality standards and where none exists, perform our services through the best industry practices. This Quality Management System is a living document through which all our staff shall abide and practice.

Approach

We will achieve the highest quality standards through:

Discussing and clarifying the scope of work prior to commencement of activities.
Provide the best qualified personnel for the job.
Apply adequate quality checks on each job.
Develop our personnel skills.

Quality Principles

The Quality Policy and our Quality Objectives are underpinned by our focus on the following Quality Principles, which are the basis upon which our company practices are organized:

Customer Focus
Leadership
Involvement of people
Process Approach
System approach to management
Continual improvement
Factual approach to decision making
Mutually beneficial supplier relationships